1. What types of shoes do you sell?

At Brand Gallery, we offer a wide variety of footwear including sneakers, casual shoes, running shoes, slides, and lifestyle footwear for men and women.

2. Are your products original?

Yes, we only sell 100% authentic products sourced from trusted suppliers. Each pair is carefully inspected before shipping to ensure quality and authenticity.

3. How do I find my correct size?

Each product page includes a size chart. We recommend measuring your foot length and comparing it with our chart to choose the right size. If you’re still unsure, contact our support team for assistance.

4. What is your shipping time?

  • International: 7–14 business days (depending on country & customs)

5. Do you offer free shipping?

Yes! We offer free shipping on orders above 200 Dollars

6. How can I track my order?

Once your order is shipped, you will receive a tracking number via email or SMS. You can track your order using our Track Your Order page.

7. What is your return/exchange policy?

We accept returns and exchanges within 7 days of delivery, as long as the shoes are unused, in their original box, and in resellable condition.

8. What payment methods do you accept?

Bank Transfer, and Online Payments (Visa/MasterCard). International customers can pay via PayPal or card.

9. Do you offer discounts or sales?

Yes, we frequently run promotions and special sales. Follow us on Instagram and Facebook to stay updated on discounts and new arrivals.

10. How can I contact you for support?

📧 Email: support@brandgallery.com
📱 WhatsApp: +44 7732 422512